How do I reset my password or create a new password

To reset your password or initiate the creation of a new password, please follow the following steps. 

These can be followed within the Tyro mobile app or on browser via the link app.tyro.school .

Please note that you must have previously logged in to Tyro or received an invitation to Tyro. You can not create an account without first being invited by a school.

 

1. Open the Tyro app and select 'Login'

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2. Select 'Forgot Password?'

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3. Input your email address to which you received an invite to Tyro and elect 'Submit' (this email address serves as your user name. You can not use another email address to log in).

 

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4. You will then receive an email with the subject 'DoNotReply'. Select the 'Reset Credentials' button. 

 

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5. In the page that opens, you will be invited to create a new password. Enter this password and then enter it again in the 'Confirm Password' section. Once this process has been completed, you will be able to log in using your email address and this newly created password.  

 

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